人的記憶力會隨著歲月的流逝而衰退，寫作可以彌補記憶的不足，將曾經的人生經歷和感悟記錄下來，也便于保存一份美好的回憶。相信許多人會覺得范文很難寫？以下是我為大家搜集的優質范文，僅供參考，一起來看看吧
英文道歉信作文篇一
the purpose of this is to convey to you my sincere apologies for any inconvenience you may have experience last month with respect to the installation of your internet high speed service.
i just returned from vacation this week and found your file in my in-basket. as soon as i reviewed your case it was clear that somehow your jau. 20th request for a change in service had somehow slipped through the cracks. the only possible explanation i can give is that we have recently had a number of key staff changes, which might have resulted in your letter being overlooked.
consequently, i have directed our installation group to contact you by the end of this week to set up a time convenient to you when they could go to your house and install your new router and make the necessary adjustments to your software.
because of this serious oversight, and as a testament to our appreciation of you as out customer , we are going to provide you with your first three months of high speed service for free charge. there fore, your account will not be billed until june of this year.
ms. winston, let me assure you that what happened in your case is not typical of cablenet’s level of customer service. we continue to be committed to providing you and all of our customers with the highest standards of service in the industry.
if you have any questions please don’t hesitate to call me at*******.
yours in service
tony
英文道歉信作文篇二
dear kate:
excuse me for my long delaying in returning to you your robinson crusoe which i read through with great interest.
i had finished reading the book and was about to return it when my cousin came to see me. never having seen the book, she was so interested in it that i had to retain it longer.
however, i hope that in view of the additional delight thus afforded by your book, you will overlook my negligence in not returning it sooner.
thanking you again for the loan.
sincerely yours,
親愛的凱特:
對不起為我的長延遲回到你魯賓遜漂流記,我以極大的興趣閱讀。
我已經讀完了這本書,正要返回它,我的表弟來見我。從來沒有看過這本書,她非常感興趣,我必須保留它了。
然而,我希望針對提供的.額外的喜悅從而你的書,你會忽略我的疏忽沒能提前返回。
再次感謝你的貸款。
謹致問候,